If you already have a My Volunteer Account, please sign in below
If not, you can sign up for a free account
Your role as the Food Pantry Customer Assistant is to help customers who come into the Food Pantry, offering information and assistance as they are enquiring, browsing or purchasing food.
Our Food Pantry is the first one in South Ayrshire based in Ayr Town Centre. A Pantry is a membership scheme aimed at helping people make their money go further by reducing their food shopping bills and providing advice and support.
Local Pantries mean people can bring down their food shopping bills, and access good food, whilst freeing up more money for other essentials and enabling tight budgets to stretch a little further. A Pantry offers dignity, choice, community and food quality.
Your role will be to assist new and current members learn about the Pantry and do their shopping. We will give you full training on how it works, equipment used, systems to follow etc. You will always be volunteering as part of a team of volunteers with a staff team leader present.
DUTIES: The role of the Food Pantry Customer Assistant will be as follows:
• Assist customers to the Pantry, engaging in conversation
• Offer information on how the Pantry works
• Offer signposting to other services where necessary
• Operate till with cash / card handling
• Restock and rotate shelves and fridges as required
• Clean and sanitise according to guidance
• To commit to a minimum of 3.5hrs per week
Experience required
No formal qualifications required.
The following personal qualities are required:
• Good communication skills
• A friendly approachable nature
• Honest and Trustworthy
• Have a passion for improving the lives of people
• Confidentiality
• Well-presented appearance with good personal hygiene
• A basic level of literacy
Travel details
Travel expenses to and from home to VASA offices will be paid at .45p per mile or cost of a bus fare. Also, any volunteering for more than 4 hours will include expenses for lunch/refreshments.
Support
Training details
No formal qualifications are required for this role.
All training will be given prior to starting your volunteering. This will include:
• VASA Induction Training
• Food Hygiene Certification (if required).
• Moving and Handling Training
• Pantry Systems Training
• Till and Cash Handling
Post COVID update:
All volunteers were previously required to have a full day (or 2 half days) induction/training prior to starting their role. This will now consist of a variety of calls to the co-ordinator, Zoom workshops, visits to VASA offices etc. depending on what the guidelines at that time allow.
Restrictions
Minimum age: 18
Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
Min of one afternoon per week, Wednesday-Friday. To commit to a minimum of 3.5hrs per week
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Food Pantry Customer Assistant with VASA - Ayr Pantry @ The Book & Bun
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your details and message will be sent to:
Danielle Lowndes, VASA - Ayr Pantry @ The Book & Bun
Danielle Lowndes, VASA - Ayr Pantry @ The Book & Bun
Email address: danielle@vasa.scot
A copy will be sent to the organisation that supports volunteering in South Ayrshire:
Contact name: VASA Volunteering
Email address: volunteer@vasa.scot
Thank you for registering your interest in Food Pantry Customer Assistant with VASA - Ayr Pantry @ The Book & Bun.
VASA - Ayr Pantry @ The Book & Bun has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO88407.