This website uses cookies for anonymised analytics and for account authentication. See our privacy and cookies policies for more information.

Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

Sign in to use saved searches


Community Support Worker

As a community volunteer, you will:
• reach out to community groups, other charities, etc. to offer informative presentations or attend meetings to share insight into deafness, hearing loss and tinnitus
• deliver talks, presentations online and face-to-face (depending on practicality)
• set up RNID Information stands at various locations, including libraries, community centres and hospitals within your local area
• ensure leaflets and equipment arrive at the venue in time, and pack up at the end of the event
• promote the work of RNID and associated local services
• respond to questions and enquiries from visitors and assist as appropriate
• record any enquires that are out of your knowledge base and follow up accordingly
• monitor the number of enquiries at each event and feedback in a timely manner
• be proactive in sourcing venues for information stands.

As an RNID volunteer, you will:
• make a real difference to the people you support
• help us run this important service
• receive training and learn new skills
• meet people in different situations
• raise awareness of deafness in the community
• have reasonable, out-of-pocket and pre-approved travel expenses repaid.

Experience required

• confident in delivering online presentations on MS teams/ Zoom
• confident in speaking to groups and individuals in the community
• willingness to learn about, or expand knowledge of, issues affecting deaf and hard of hearing people
• friendly, reliable, and approachable manner
• ability to listen to questions and to answer appropriately
• willing to work with a wide range of people.

Travel details

Various community settings across the Shetland Islands.


Minimum age: 18
You will need to provide the names of 2 referees who have known you for at least 2 years, preferably in a professional context. including employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby group

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more