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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Hearing Aid Support worker

Provide support to NHS hearing aid users at our hearing aid maintenance clinics, helping with basic maintenance and support of hearing aids.
As a hearing aid support volunteer, you will:
• undertake basic maintenance on hearing aids, cleaning or changing tubing and replacing batteries
• offer practical support to optimise hearing aids
• signpost other agencies that may be beneficial to the service user
• monitor the number of visits to drop-in service and feedback to the Project Co-ordinator
• Meet with other RNID volunteers and staff to discuss the project and suggest any improvements.
Full training will be provided by NHS Shetland audiology dept, with ongoing support provided by locally based project co-ordinator.

As an RNID volunteer, you will:
• make a real difference to the people you support
• help us run this important service
• receive training and learn new skills
• meet people in different situations
• raise awareness of deafness in the community
• have reasonable, out-of-pocket and pre-approved travel expenses repaid.

Experience required

• knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss- particularly older people.
• some experience of using hearing aids would be preferable but not essential.
• friendly, reliable and an approachable manner.
• ability to listen to questions and to answer appropriately
• happy to work with a wide range of people.

Travel details

Various community settings across the Shetland Islands.


Minimum age: 18
You will need to provide the names of 2 referees who have known you for at least 2 years, preferably in a professional context. including employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby group

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more