The mission of the Blue Cross Pet Bereavement Support Service (PBSS) is to provide free and confidential emotional support and information to anyone who is affected by the loss, or anticipated loss of a pet or assistance animal through illness, euthanasia, natural death or other circumstances like theft or attack. We commit to providing this telephone support service every day of the year from 8.30am to 8.30pm. We also provide email support and literature. PBSS provides training and advice to veterinary practices nationwide.