Mead Medical Services recognises the Principles of Care identified by the National Care Standards and is working to ensure they are upheld.

Mead Medical Services is working to ensure the service provided has a positive influence on the service user and service users rights are promoted.

Our commitment to our service users means we not only value our service users highly, but we also constantly help our staff develop their skills and abilities to meet the varied needs of our service users.

Where the service is providing nursing care the manager will ensure there is a suitably qualified registered nurse working at the care home, sufficient to meet the nursing requirements of service users. Where a registered nurse is not working in the care home a practitioner, as defined by the SSSC, will be in charge of the care home and a registered nurse will be on call.

Staff are aware of the following:

• the Care Standard requirements of the building to support a quality service and promote a positive experience for service users.
• the experience, knowledge and understanding required for staff to be employed in the home to meet the needs of service users.
• the need for the management in the home to provide a system which ensures that all legislative requirements are met and that service users' rights are promoted.