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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Shop Assistant

This new role is to support the charity in their central Alloa charity shop. The purpose of the role will be assisting in the day to day running of The Gate’s charity shop to maximise sales and profitability.

Volunteer's duties will include:
· Assisting and serving customers, and providing a high standard service.
· To assist with processing stock, including sorting, steaming, pricing and hanging of donated items.
· To be involved with the till operation and the handling of cash (although this is not a necessary requirement).
· To promote public understanding of the work The Gate delivers and the importance of raising funds through the shop.
· To promote and apply The Gate’s Health and Safety Policy.

Required skills, qualities and experience:
· Good communication and customer care service skills are essential to fulfil this role.
· Being able to work as part of a team environment and with the general public is essential.
· Previous retail experience would be useful, but not essential.


Volunteers can expect to receive ongoing support and training as appropriate.


The recruitment process is initiated by calling 01259 218766 and sharing your interest in the role. This will be followed by an informal interview where references from one/two referees will be taken.


Experience required

Required skills, qualities and experience:
· Good communication and customer care service skills are essential to fulfil this role.
· Being able to work as part of a team environment and with the general public is essential.
· Previous retail experience would be useful, but not essential.

Restrictions

Minimum age: 16

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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