Lanarkshire Branch Caseworker

• SSAFA The Armed Forces Charity- Lanarkshire Branch

• VO84326

SSAFA-the Armed Forces charity is the oldest military charity in the UK. We are the local Branch of the national organisation with a true volunteer ethos. We do not have a local office, so Caseworkers link in to the Branch Secretary, who allocates the cases.
We are concerned with and for the military community and their families. Providing the client has given ONE days service within the military, they could be entitled to a SSAFA visit to determine how they and their family could be helped.
The casework provides an amazing support to Veterans and their families, of all ages. We arrange face to face meetings with our clients in their homes to discuss their needs and requirements. Following the meeting and completion of necessary administration, we liaise with Regimental funds and other military charities to review the assistance being sought.

You will need to complete a form to submit details of the client via a database system. You will collect information from the client to complete this form. We now have an administrative support package in place, to assist Caseworkers within SSAFA's regional Scottish Office with our team of Casework Administrators.

The rewards of volunteering with SSAFA Lanarkshire are both personal satisfaction and a great sense of achievement in helping people in their time of need or cry for help.

There is no requirement to have any military experience. After full training over 3 online sessions to the SSAFA professional standards, there is also the continual support from experienced colleagues. A SSAFA Caseworker is recognised as someone interested in helping people who have given service within the different Services, recognising the SSAFA commitment of offering lifelong support to such people and their families.

Experience required

Computer / IT / Web, Caring,Good Communicator,Good Listener,Open minded,Patient,Practical,Reliable / Dependable,Sociable,Good IT skills, listening skills, some administration skills would be beneficial and the ability to use a database system, report writing, good level of written and spoken English and being non judgemental & able to support people from all backgrounds is required.

Travel details

The opportunity takes place at multiple location across South Lanarkshire
Across South Lanarkshire

Travel expenses

45 p per mile for car travel and any public transport costs reimbursed

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