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Shopping Friend

Food Train Connects
VO84503

Food Train Connects provides a one to one grocery shopping services for older people who are no longer able to manage independently, through age, ill health, frailty or disability. Our Connects Shopping Friends service is a fantastic way to make an impact on the lives of older people in your community. Our aim is to support older people to eat well, age well and live well.
Becoming a Food Train Connects Shopping Friend is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular support with grocery shopping can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so.
The Role:
• Contact the older person you are matched with on a regular basis, usually weekly, to obtain their shopping list, carry out their shopping and then deliver to their home, putting away if necessary.
• Submit brief records, receipts for payment and to report any matters of concern to staff
• Keep within the boundaries of the role
• To inform Food Train Connects Staff of any accidents, incidents or complaints
• To maintain confidentiality
• To represent Food Train in a professional manner to our members and the wider community

Travel details

Volunteers are paired with an older person within a 5 mile radius of their home address

Travel expenses

If volunteer is not able to carry out the shopping as part of their own regular shopping trip they can claim travel expenses up to 10 miles at 45p per mile. Expenses are claimed at the time of the shopping trip

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About
Notes

Support

Training details

Welcome call, ID check / PVG, group training session by video conferencing, ongoing training and support from named member of staff. Handbooks and role manuals