Charity Shop Volunteer - Kinross

Childrens Hospices Across Scotland
VO88136

Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.

It's always great to see our volunteers chatting to customers and telling them about CHAS - and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we'll show you how), merchandising and displaying stock - you'll never have a dull moment.

It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.

As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Kinross you'll be working in a busy team, both in the stock room - sorting and preparing stock - and on our shop floors, providing great customer service.

What you will be doing:
Welcoming and assisting customers and serving at them at the till
Replenishing the stock on the shop floor
Merchandising and displaying stock
Accepting, sorting and preparing donations for sale
Housekeeping on the shop floor and in the stock room

What's in it for you:
Getting involved in your local community and making a difference to CHAS families
Meeting new people
Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.

Experience required

A real aptitude for team working
Good communication skills and attention to detail
A good understanding of what makes excellent customer service
The ability to represent CHAS enthusiastically and appropriately