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The Royal Air Forces Association
- VO98154
The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF community are supported, when they require it. The caseworker’s role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF community.
The role is about supporting and listening to an individual and assessing their needs - this can include anything from helping them to complete a form, applying for funding for a wet-room or new white goods. Caseworkers may also need to gather complex information and ask questions regarding finances and health conditions. You would be required to provide clear and precise information on these topics. A RAF or forces background is not essential, and we welcome applications from all areas of the community.
Experience required
Patience and Empathy
Capability of working with a wide variety of people
Good listener
Ability to maintain boundaries
Reliability
Good IT skills
Confidentiality
Travel details
The opportunity is home based, but access to a vehicle would be helpful
Travel expenses
Out of Pocket expenses will be reimbursed in line with RAF Association Volunteering & Expenses Policies.
Support
Training details
You will receive ongoing support provided by both the Volunteering and Caseworking Team. Upon completion of the 2 day online training course, you will achieve a Level 2 Information and Advice
qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available.
Restrictions
Minimum age: 18
Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
The hours are variable depending on the complexity of the casePlease fill out this form to register your interest in the opportunity Case Worker with The Royal Air Forces Association
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your details and message will be sent to:
Craig Anderson, The Royal Air Forces Association
Craig Anderson, The Royal Air Forces Association
Email address: volunteers@rafa.org.uk
Phone number: 0800 018 2361
A copy will be sent to the organisation that supports volunteering in Dundee:
Contact name: Dundee Volunteer & Voluntary Action
Email address: volunteer@dvva.scot
Phone: 01382 305705
Thank you for registering your interest in Case Worker with The Royal Air Forces Association.
The Royal Air Forces Association has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO98154.