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A Listening Ear
- VO92361
A listening Ear provides a befriending service to people who are isolated and vulnerable, offering friendship, signposting, information and referral to other appropriate agencies. A Listening Ear is an open access service serving the communities of Dumfries and Galloway.
Role Description:
•Befriending will be delivered by volunteers through a telephone service, virtual befriending via zoom, skype or Whatsapp or face to face support.
•Volunteers will call people in their own homes at a time that is mutually agreed between you and your phone friend.
•Boundaries must be maintained at all times by volunteers, i.e., confidentiality, GDPR training will be provided).
•Volunteers will be required to listen, chat and if required identify any appropriate support the person would benefit from signposting as necessary.
•Volunteers must inform the Volunteer Coordinator of any concerns in relation to their phone friends in the first instance or request information on appropriate signposting services.
•Volunteers are required to take part in induction and ongoing training and identify personal development and learning opportunities.
•Volunteers should be available for agreed support and supervision sessions with the Volunteer Coordinator which may take place in person, over zoom or telephone at mutually agreed time and frequency of no less then every 8 weeks
Experience required
• A Caring Nature
• Non Judgemental
• Respectful
• A good listener
• Reliable
• Good communication skills
• Able to maintain confidentiality
• Make and stick to agreed time commitment
Support
Training details
Volunteers will undertake induction training of 5 sessions, delivered virtually or in person group or 1;1. Each session lasting around 1.5 hours.
Restrictions
Minimum age: 18
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Telephone Befriender with A Listening Ear
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your details and message will be sent to:
Susan Ribbens, A Listening Ear
Susan Ribbens, A Listening Ear
Email address: hello@listening-ear.org
Thank you for registering your interest in Telephone Befriender with A Listening Ear.
A Listening Ear has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO92361.