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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Rainbow Call Companion Group Coordinator

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. They inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

Volunteers work together to create better communities and help to enrich the lives of their members by giving them something to look forward to.

Older people who may have felt very alone, now feel valued as individuals, continue to form friendships, and have groups that give support. The group make sure that people know they are important well into old age. Respectful, determined, warm, pioneering, and local: they are Re-engage and they are bringing generations together.


As a Rainbow Call Companion Coordinator, you will be a member of the LGBT+ community who wants to support older LGBT+ people. You will be the main point of contact for the Rainbow Call Companions and older people in your group. Rainbow Call Companion Coordinators are a vital part of the Re-engage team, ensuring that their group of rainbow call companions have all the support and information they need to make regular friendship calls to older people.


This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months.


You will need two references and to complete an ID check for this role


Tasks include:
• Setting up the first rainbow call companion calls for your group by getting in touch with the Rainbow Call Companion and older people.
• Checking in with the older people in your group once they have had their first rRainbow Call Companion call.
• Keeping in regular contact with your team of Rainbow Call Companion and sharing any updates from Re-engage that are relevant to them.
• Responding to any issues and queries from the Rainbow Call Companion and older people in your group.


Experience required

Ideally Rainbow Call Companion Coordinators should have the following skills and attributes:
• Excellent communication skills
• Good administrative skills and IT literacy
• An enthusiasm for speaking on the phone and making connections remotely
• A friendly, empathetic approach
• The ability to really listen to people
• Patience
• A passion for improving the lives of lonely and isolated older people.

Support
Training details

As one of their volunteer leaders, you’ll receive training, support, and regular communications from the charity.

Restrictions

Minimum age: 18
Due to the nature of the opportunity the volunteers need to be over 18 and identify as part of the LGBT+ community

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
Flexible to hours that suit you.

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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