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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Hearing Aid Support

The service the volunteer will offer involves re-tubing and replacement of batteries and domes to those with ‘mould type’ NHS Hearing aids. The volunteer will provide practical help for presenting patients with hearing aid queries.

Key Tasks:

Replace the tubing of ‘mould type’ NHS hearing aids if possible.
Replace the dome if needed.
Supply replacement hearing aid batteries.
Provide contact details of where further help or information can be obtained.
Signpost to the Audiology Department, Kings Cross Hospital those patients whose hearing aid problems cannot be resolved by the procedures the volunteer is trained to do.
Provide a friendly face and practical help for all presenting patients with hearing aid queries.
Complete details of the service provided and of those requesting support.


Experience required

Wear NHS Volunteer ID badge and lanyard when on duty.
Be able to work within the scope of the role description.
Respect patient confidentiality.
Adhere to Infection Prevention Control Guidance when working with hearing aids and after completion of interventions.
Carry out only the procedures trained to perform as demonstrated by Audiology.
Signpost to the Audiology Department those whose hearing aid support needs are more complex.
Complete audit documentation and return monthly.

Travel details

Various locations Dundee Community

Travel expenses

Travel expenses reimbursed,

Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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