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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Shop Volunteering Opportunities

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 12:00-16:00.

Location: Shop in Prestwick, KA9 1JS

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter Scotland?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.

What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

  • You will not undergo a criminal record check for this role

Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Benefits of volunteering with Shelter Scotland…

  • Supporting Shelter Scotland in our fight against bad housing and homelessness

  • Gain valuable experience in a retail environment

  • Getting involved in your local community and being part of a great team

  • Build your confidence and develop transferable skills

Experience required

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter Scotland’s policies and can be an excellent ambassador for Shelter Scotland. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Travel expenses

Refund any out-of-pocket expenses in line with Shelter Scotland’s volunteer expenses policy

Training details

To enable you to take part in this opportunity Shelter Scotland will: Welcome you with a Volunteer Handbook and we provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role.


Minimum age: 14

Volunteers (aged 14-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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