Branch Administration Coordinator

SSAFA - The Armed Forces Charity
VO96332

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.
What is an Administration Coordinator?
The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

What will you be doing? Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

Experience required

Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial as well as administration skills
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

Travel details

Home based so minimal travel is needed except for meetings and training.

Travel expenses

45 per mile and public transport costs covered

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Support

Training details

Instructor led training alongside like-minded volunteers will guide you through everything you need to know
• On-line training modules to complete at home, so you are up to date on how to keep people and their personal information safe
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role

Restrictions

Minimum age: 18
Due to a level of maturity and experience needed as there is minimal supervision

Frequency & commitment

A weekly commitment as well as monthly meetings is required

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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