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Handyperson Organiser

Volunteering Matters
VO97621

Volunteering Matters is a national volunteering charity. We bring people together, through the power of volunteering, to overcome some of society’s most complex issues. One of our most successful projects across the UK is RSVP - the Retired and Senior Volunteer Programme. People who have time on their hands, particularly those who are aged 50+, develop, organise and run a range of activities in their local communities.

In Stirlingshire and Clackmannanshire, RSVP runs a Handyperson Project which is led by volunteers. Our team help older people, or people with disabilities, with small and minor maintenance tasks. The tasks we complete for people are varied, normally taking less than 2 hours. Examples include unblocking sinks, putting up shelves, building flatpack furniture, changing lightbulbs, rewiring plugs, replacing smoke alarm batteries, and hanging mirrors, curtains, or blinds.

It can be challenging to find a tradesperson willing to do such minor tasks which can be difficult or even dangerous for some people to do these tasks themselves – particularly if they are older, frail, or have a disability. Our service is free although the service user pays for any supplies e.g. washers or lightbulbs etc. Donations are welcomed from those who access it.

Project Organiser Role
The Handyperson Project is looking for a Lead Organiser. Ideally the role will be undertaken by someone aged 50+ however this is not essential. This is a volunteering role which supports the running and management of our project.

Tasks and activities included in this role are:

Ensuring the project runs smoothly, providing support to and working alongside a group of Coordinators & Volunteers
Helping to recruit other Coordinators and Volunteers (support is provided)
Helping to ensure we promote our project locally, so older people, and people with a disability know about it
Helping to ensure task requests from the public are received, logged and assigned to an appropriate Volunteer
Helping to ensure we keep track of tasks completed, logging details onto our system
Liaising with the Volunteering Matters Manager for the Forth Valley area as required
Liaising and meeting with the team of local RSVP group organisers (meeting quarterly)

Experience required

Excellent people & communication skills - the role involves supporting Organisers, Volunteers and the public
Competent and confident on a Laptop & Mobile Phone – including using the internet, email & spreadsheets (training will be given if required)
A confident & positive person, with a caring attitude, willing to learn and comfortable with working with a team of volunteers.
Very well organised, and flexible
Able to give a commitment of at least 1 year, if possible