Care Experience Volunteer

• NHS Golden Jubilee

• VO97747

Essential Corporate Induction and training will be provided on learnPro for all volunteers to ensure they are prepared for the role eg Hand Hygiene and Fire Awareness Training.
The Care Experience volunteer will require a high level of concentration when carrying out interviews. The ability to track and record feedback/activity accurately and consistently. The ability to summarise key issues and actions arising from the walkrounds. The need for active listening skills and good communication skills and willingness to work with staff in clinical settings. Sensitive enquiry to find out what works well and what does not in wards whilst identifying points that can be improved both in terms of quality and safety.

This role involves visiting wards and speaking to patients and visitors to carry out interviews as directed by the Head of Department. Maintain records of interviews and audits in line with guidelines. Return reports to appropriate departments.

Volunteers must show a willingness to undertake training and comply with NHS Golden Jubilee policies and procedures.

Travel details

Golden Jubilee Hospital

• About
• Location
• Notes

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

AM/PM - 3 Hours a week

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across West Dunbartonshire.

With a My Volunteer Account you can write private notes on opportunities you are interested in. Sign in or sign up for a My Volunteer Account.