Retail Volunteer - Melrose

Chest, Heart & Stroke Scotland (Scottish Borders)
VO83859

We currently have around 40 shops/ community hubs across Scotland. Our shops and hubs help us raise funds so we can provide our services to the people who need us. Every one of our stores relies on a team of volunteers to help run it and support our staff. Quite simply, we cannot provide our services or raise funds without the amazing support of our volunteers. The time, support and the work they do is vital to us and the people we help. By helping out in one of our stores, you can make a difference to people and their families in Scotland who are isolated, scared or anxious about their condition.

Experience required

This is an opportunity to undertake a satisfying and rewarding role. As part of our team of volunteers, you will provide customer support, whilst working in a friendly atmosphere, providing an extremely useful and appreciated service to the Charity. The role includes: welcoming and assisting customers, customer service and sales service, stock control, Sorting donations, hanging and ticketing stock and helping to keep the shop clean and tidy.

Travel details

CHSS, High Street, Melrose

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Support

Training details

All volunteers are supported by their line manager, usually the manager of the shop. Chest Heart & Stroke Scotland will provide all necessary training about shop procedures, which will be carried out under the guidance of the Shop Manager. Formal training will include: online Manual Handling and Gift Aid Training.

Taster

The volunteer will be given a taster session and then an induction with Health and Safety, gift aid training and online manual handling. Informal coaching as the volunteer progresses and an annual review to support the volunteer.

Restrictions

Minimum age: 16

Availability

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Evening

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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