Listening Volunteer

Borders Samaritans
VO40197

With over 200 branches and 18,000 volunteers in UK and ROI, Samaritans is volunteer led. The Selkirk Branch has around 35 Listening Volunteers and some Support Volunteers. Thorough training is given to all trainees, and a commitment of 3 hours per week is required by all Listening Volunteers. All Listening Volunteers support callers via telephone, email and SMS texting, with an average of over 5,000 branch contacts per year.
Annual on going training is provided, with additional opportunities to attend national and regional Conferences.
No experience is required, but an aptitude to listen is helpful.

Experience required

No experience necessary, but an aptitude to listen and empathise would help

Travel details

Selkirk. Travelling expenses are reimbursed at 28p per mile. We encourage car-sharing.

Travel expenses

Mileage is reimbursed at 28 p per mile every month. Public transport costs are paid every month.

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Support

Training details

Casual information Evening with short DVD and talk followed by formal Selection Evening with interview.
Training evenings once a week for 6 weeks with one-to-one training. Trainee given Mentor to help/guide until
fully trained.

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

3 hours per week minimum commitment, plus one overnight shift every 4 - 6 weeks.

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