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Cafe Volunteers

Alzheimer Scotland (Angus)
VO46650

Are you;
• Good with people and enjoy socialising
• Friendly and a good communicator
• Caring and empathetic
• Keen to work within a small team in a café setting
• Flexible and adaptable
• Wanting to volunteer and learn something new?

We are a national voluntary organisation whose mission is to campaign for the human rights of people living with dementia and their carers. Our vision is to ensure that nobody faces dementia alone. Our Café Volunteers ensure the smooth running of Alzheimer Scotland Cafes that operate within our Dementia Resource Centres and in other external Community Venues. These include those named D-Cafés, Memory Cafés and Dementia Café’s.

If you are aged 16 and over and have some time to offer, Alzheimer Scotland wants to hear from you!

What the role involves:
This role will support the routine activity of our Cafes, providing a warm welcome to those who use the facility. People living with dementia, their family and friends and anyone with an interest in dementia can attend these Cafes. The role may vary but is likely to include;
• Providing a warm welcome to and recording the attendance of people visiting the café
• Offering and providing refreshments to the people who attend the cafe.
• Listening to and interacting with people living with dementia, family members and the general public who attend the Café.
• Where appropriate signpost to Alzheimer Scotland staff or other services that may be helpful.
• To monitor café supplies (e.g. tea, coffee, biscuits) and arrange ordering or buying as required, in accordance with the local procedure in place for doing so.
• To follow Alzheimer Scotland procedures regarding safe cash handling and receipt of donated income as required.
• Keeping up to date with Alzheimer Scotland news and our work across Scotland.

Dementia doesn’t discriminate, neither does Alzheimer Scotland. Regardless of age, gender, sexual orientation, disability, faith or belief, race or ethnicity people are at the heart of what we do. We can support you to develop the skills you need for this role, including an introduction into all the areas outlined. You will have the chance to discuss your role and any additional needs with us.

What you need for this role
• Excellent listening, communication and interpersonal skills.
• Ability to recognise and respect the rich diversity that exists within our communities, views, attitudes and lifestyles.
• Committed to Alzheimer Scotland’s values.
• Participate in induction training and any refresher updates or ongoing learning.
• Ability to honestly reflect on practice.
• Willing to follow our guidance, feedback and implement changes to practice where necessary.
• Willing to follow our policies, procedures and guidelines.

Commitments:
Whether your volunteering journey with us is long or short, we make these commitments so we know what to expect.
Our Commitment:
• Welcome you as an individual.
• Offer you a role that fits with you and your life.
• Help you learn your role and support you to learn as you go.
• Value your personal contribution.
• Listen to your feedback and welcome your ideas.
• Keep you and everyone safe.
• Keep you connected and up to date.
• Reimburse your out of pocket expenses.
• Thank you for the impact you deliver.
Your Commitment:
• Contribute positively to Alzheimer Scotland’s vision for change.
• Value the diverse contribution of others.
• Respect the boundaries of your role and our Code of Conduct.
• Complete the necessary learning pathway for your role.
• Share your success and learning.
• Express your ideas.
• Recognise and be open about the limits of your experience and expertise.
• Keep yourself and others safe.
• Stay connected and up to date.
This volunteer role will be subject to a Standard Police Act Disclosure check by Disclosure Scotland.
This is a voluntary role and support will be provided by staff of Alzheimer Scotland as required.
Pattern of hours; Voluntary position with times as mutually agreed.