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NHS Golden Jubilee
- VO57981
The role of the Welcome Guide is to provide help, direction and reassurance and to offer a friendly and helpful welcome to patients, families and visitors.
Be welcoming by chatting to patients and visitors and make them feel at ease. Actively observe patients/visitors to the unit identifying anyone who may appear in need of assistance.
Signposting patients to waiting areas to be called for their appointment. Liaising with staff in the unit as necessary.
Experience required
Ability to communicate clearly, especially with distressed, anxious or worried patients and relatives. A quiet room is available should a member of staff need to speak to patient or relative. Ability to use own initiative appropriately and contribute to the overall efforts of the team. Be reasonably fit and able to walk/stand throughout your shift. Desire and commitment to help patients and visitors to the hospital. Reliability and excellent time keeping skills are essential.
Travel details
Golden Jubilee National Hospital
Travel expenses
Volunteers are entitled to claim ‘out of pocket’ expenses in line with our
Volunteering Policy and Guidelines.
Support
Training details
Essential Corporate Induction and training will be provided for all Volunteers to ensure they are prepared for the role.
· Hand Hygiene Awareness
· Fire Safety
· Volunteers must show a willingness to undertake training and comply with NHS Golden Jubilee Policies and Procedures.
Restrictions
Minimum age: 16
Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
We ask that volunteers are able to commit to at least one session (3 hours) per week.
Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Welcome Guide with NHS Golden Jubilee
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your message will be sent to the organisation that supports volunteering in West Dunbartonshire:
Contact name: Volunteering Team
Email address: volunteering@wdcvs.com
Phone: 0141 941 0886
Thank you for registering your interest in Welcome Guide with NHS Golden Jubilee.
NHS Golden Jubilee has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO57981.