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Reception Volunteer

The Hub @ Friockheim
VO98771

Friockheim Community Hub is the former Eastgate Primary School and is a fully inclusive project involving the whole community which is owned, managed, and operated by the community itself as a registered charity. The Hub aims to support all age groups and to provide a place for residents to get together socially and groups/clubs to meet (Young People, Elderly, Disabled, Mother & Toddlers, Pre-School, & Children).

We are currently looking for volunteers to help us cover our reception desk within the Hub at Eastgate, angus DD11 4TG. This role involves answering and directing telephone calls, meeting, and greeting visitors to the Hub and some general administrative tasks such as booking rooms. The role can also be extended to include some digital marketing through our social media channels.

Role Purpose: The role of the Receptionist is to provide a welcoming and informative face within Friockheim Hub – to help with clients/visitor’s enquiries & help support the overall running of the Hub on a day-to-day basis.

Specific task would include:

Meeting & Greeting all visitors and directing them to the correct areas (café, business rooms, sensory room & fitness suite)

Light Admin Duties – updating paper-based information to OneDrive, Shredding Documents, updating information onto Social Media Platforms, using our online booking system to confirm bookings for both the Fitness Suite & Sensory Room.

Scanning in & Out Evri Parcels to customers.

Creating and uploading marketing content to our social media channels within organisational guidelines and policies.

We are looking for a couple of amazing volunteers who could help spare a couple of hours on days we are open.
Monday to Friday – from 10am til 4pm
Wednesday and Thursday - from 4pm til 7pm
Saturdays – from 11am til 2pm

Experience required

Customer Service

Basic knowledge of Microsoft Packages

Kind & Caring

Approachable
(Full training will be provided by our team in the office)

I want to volunteer

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Support

Training details

Support and Training: Support and Training will be provided by the Assistant Manager and the Manager of FCHLtd.

This is an amazing opportunity to access training including food hygiene and adult achievement awards, so if you are looking to gain experience whilst learning this would be the perfect opportunity for you.