Digital Support Volunteer

• People Know How ( East Lothian )

• VO98882

We are looking for volunteers to support digital groups that take place across communities in Edinburgh and East Lothian, providing advice to people who are looking to improve their digital skills.
From offering basic support with turning on or using a device, to focused help in areas like how to keep in touch with friends and family online; how to save money online; or help with CV writing, job searches and applying for jobs online.
You will be encouraging the person to learn at their own pace to build their confidence, provide a consistent level of customer service and support our staff in obtaining monitoring and evaluation data.

Experience required

You don’t need to be an IT expert as training will be provided but you’ll be friendly, patient and keen to help people from various backgrounds get online in order to improve their overall wellbeing.

Travel expenses

Volunteers can claim travel expenses every month.

• About
• Notes

Support

Training details

As part of People Know How, volunteers will receive:
• Full induction training to familiarise themselves with the charity and volunteer procedures
• Role-specific/safeguarding training
• Regular ongoing support.

Taster

We will always have an initial chat with potential volunteers to answer any questions, and tell them a bit more about the role. They are also welcome to attend digital groups to get more of a sense of what the role is.

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across East Lothian.

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