Receptionist/Facilities Assistant

• One Dalkeith

• VO100391

A Receptionist/Facilities Assistant is needed to help with the smooth operation and welcoming atmosphere at One Dalkeith.
By performing a blend of traditional receptionist duties and facility related tasks, this role not only supports the daily functions of the organisaton but contributes to the safety and enjoyment of the members of the community who use our facilities.
Tasks include being the first point of contact for visitors, creating a welcoming and positive experience for them. Providing accurate information in reply to enquiries and direct visitors to the appropriate person, room or activity, as required. Ensuring the visitor log is maintained and security protocols are followed. Providing a tour of the hub, explaining the spaces and how they can be hired. Conducting regular inspections to ensure the hub complies with health and safety regulations. Helping set up and take down rooms for meetings, events and other activities.

Experience required

Previous receptionist or customer service experience. Good communication skills. Active listener. Customer focused. Community orientated. Organised. Problem solver.

Travel details

Local bus routes

• About
• Location
• Notes

Support

Training details

Shadowing a member of staff and start up training including health and safety procedures will be provided. On going training as required.

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across Midlothian.

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