Emergency Response Volunteer (Caithness)

British Red Cross
VO101216

Our team of dedicated and trained volunteers and staff are on call 24/7 to respond to a wide range of emergencies, from natural disasters like floods and severe weather to individual crises such as house fires, and power outages.

During times of major incidents, we work alongside the emergency services and local authorities to help set up and run rest centres, offering immediate support including emotional care and essential supplies like warm clothing, hygiene packs and hot drinks. We also support vulnerable people at home by ensuring their immediate needs are addressed through door to door welfare checks.

When not responding to emergencies, our teams of volunteer train together and work together and attend local resilience building events across the area to help people prepare themselves for an emergency which can happen at any time.

“We’re there for the human aspect of the incident”. **

This service operates 24/7 and is staffed by volunteers who can be called upon any time of day or night.

When an incident takes place in the local area, we will ask for your availability to respond.

Experience required

Respond to emergency call outs in your local area.
Give emotional support to people and communities affected by an
emergency.
Give practical support such as distributing clothing, food or water after an
emergency.
Tell people where they can get extra support.
Collaborate with local government or emergency services staff.
The skills you need
Warm and friendly.
Calm and can follow processes under pressure.
Good listening skills and ability to empathise.
Can communicate in a calm manner.
Able to act responsibly.

Travel details

When an incident takes place in the local area, we will ask for your availability to respond, deploy within the Caithness & Sutherland area at short notice, all year round, based on availability, including anti social hours. 

Travel expenses

Reasonable pre-agreed travel expenses for the role including for attending training.

I want to volunteer

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Support

Training details

re available to undertake approximately 33 hours of required e-learning modules and Zoom training sessions in the first few months of volunteering plus other ongoing service specific trainings as required.

Restrictions

Minimum age: 18
Can be on call for 24 hours a month. Have held a driving licence for at least 2 years which allows you to drive in the UK. Have access to your own vehicle and be willing to drive a British Red Cross vehicle.