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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Patient Transport Coordinators Moray

St John Scotland is looking for Volunteer Patient Transport Coordinators to join our Aberdeen & North East team. Although the service is in Moray, you do not have to be located there but have a good understanding of the local geography within Elgin.

As a Coordinator, your role will include volunteering to oversee and manage the volunteer team who provide transport for patients to and from their oncology/renal unit at Dr Gray's Hospital in Elgin.

St John Scotland works in partnership with the Scottish Ambulance Service and local NHS boards to provide Patient Transport for people attending oncology and renal clinics. All passengers are referred to us by the Scottish Ambulance Service or NHS clinics.


The service supports patients from across the region living with chronic kidney disease to access dialysis treatment at Dr Gray's Hospital in Elgin.


Dialysis treatment must be given three times a week, and for patients who would otherwise rely on taxi or ambulance transport, the St John Scotland service means they have a free, reliable and friendly service they can depend on.


The service is currently in it's pilot phase which started in Spring 2024.


Experience required

Volunteering alongside the other Volunteer Patient Transport Coordinator to:
• Communicate regularly with volunteer drivers and create a shift rota considering changes in volunteers’ availability
• Liaise and maintain relationships with the Oncology Department/Renal Unit to ensure that patient information is up to date
• Support the volunteer driver recruitment process by taking part in volunteer interviews and inductions
Great sense of responsibility, commitment, and leadership
• Ability to communicate effectively by phone, email and in person
• Competent computer skills
• Outgoing and welcoming personality

Travel details

The current service runs for Dr Gray's Hospital in Elgin. Volunteer drivers collect passengers from their homes at a pre-arranged time, convey them to the clinic and return them home after treatment.

Travel expenses

You will be eligible to claim expenses for mileage whilst
volunteering when using your own vehicle.

Support
Training details

Volunteers will be fully inducted into the role, undertake volunteer training, an informal driving assessment and continuous training is offered for all volunteers.

Restrictions

Minimum age: 18
At present we only accept volunteers over the age of 18.

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
Volunteers are asked to make a regular commitment to the role which is flexible around their own availability.

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more