Warm-Space Volunteer

Whiteinch Centre
VO101504

The Warm-Space Volunteer plays a crucial role in supporting community members facing the cost-of-living crisis by providing a welcoming environment at The Whiteinch Centre. Volunteers will help facilitate the distribution of free food and drinks, ensuring that everyone feels comfortable, respected, and supported during their visit.

Key Responsibilities:
•Welcoming Guests: Greet visitors warmly as they arrive, offering a friendly and inclusive atmosphere.
•Food and Drink Distribution: Assist in the preparation, serving, and replenishment of food and drinks, ensuring hygiene and safety standards are maintained.
•Support and Guidance: Provide information and guidance to guests about the services available at The Whiteinch Centre, including additional support resources.
•Maintaining Cleanliness: Help maintain a clean and organized space by assisting with cleaning duties before, during, and after each session.
•Monitoring Supplies: Keep track of food and drink supplies, and notify the coordinator when stocks are low.
•Building Relationships: Engage with guests to build a sense of community, offering a listening ear and emotional support when needed.
•Digital Access Support: Assist visitors in using digital devices, including computers, tablets, and smartphones. Help them navigate the internet, access online resources, and utilize digital tools effectively.
•IT Support: Provide basic IT support, such as troubleshooting device issues, setting up email accounts, and guiding visitors through software applications. Offer personalized assistance to those with limited digital skills.
•Resource Management: Ensure that digital resources and equipment are well-maintained, organized, and readily available for visitors. Report any technical issues to the community center staff promptly.
•Community Engagement: Build positive relationships with community members, listen to their needs, and offer empathetic support. Encourage a sense of community and mutual respect among visitors.

Experience required

• Empathy and Patience: Ability to understand and empathize with the diverse needs of community members, demonstrating patience and kindness in all interactions.
• Communication Skills: Strong verbal communication skills to effectively explain digital concepts and provide clear instructions.
• Technical Proficiency: Basic understanding of digital devices and common software applications. Willingness to learn and stay updated on new technologies.
• Problem-Solving: Ability to troubleshoot mino