LGBT+ Helpline Volunteer

LGBT Health and Wellbeing
VO102176

Answer calls, emails and Live Chats on our national LGBT+ Helpline. Provide
emotional support, information and signposting services to LGBTQ+ callers, those questioning their sexuality/gender as well as friends, families and professionals seeking support.
Listen and offer emotional support to callers on a wide range of issues and topics including sexual health, relationships, coming out, sexual
orientation, trans issues, LGBT rights and community safety.

Travel details

The helpline is based in our Edinburgh office at Duncan Place Community
Hub, 4 Duncan Place, Edinburgh, EH6 8HW. Most volunteers are required to travel there for their shift. However, there are limited opportunities for people to volunteer from a quiet, uninterrupted, confidential space with
internet connection in their home.

Travel expenses

There is a digital form to complete detailing expenses and including receipts which are then reimbursed into a bank account. Generally we do this quarterly but can be more frequent as required.

I want to volunteer

Report this opportunity

Support

Training details

All applicants must be able to attend in person group training in Edinburgh on:
Friday 7th March, 2-6pm
or Saturday 8th March, 10.30am-5.30pm
or Sunday 9th March, 10.30am-5.30pm
Following this we will discuss whether they are ready to start taking calls or what further induction is needed for that individual. Ongoing training is provided.

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

I want to volunteer

Report this opportunity

Please fill out this form to register your interest in the opportunity LGBT+ Helpline Volunteer with LGBT Health and Wellbeing

If you would like to save your information, first sign in or sign up for a My Volunteer Account

Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.