Cafe Assistant Volunteer

• Mayfield & Easthouses Development Trust (MAEDT)

• VO102238

The Cafe Assistant Volunteer supports the operations of the café, providing a welcoming and friendly environment for customers, and assisting with food and beverage preparation, service, and café maintenance.
Key Responsibilities:

1. Customer Service:
   o Greet customers with a friendly and welcoming attitude.
   o Take orders and answer any questions customers may have about the menu.
   o Provide assistance with food and beverage recommendations.
   o Ensure customer satisfaction by delivering excellent service and handling any concerns promptly.


2. Food & Beverage Preparation:
   o Assist with the preparation of food and beverages according to café recipes or guidelines (e.g., preparing sandwiches, salads, coffee, or smoothies).
   o Ensure all food items are prepared and presented in a safe, sanitary, and appealing manner.
   o Help with food assembly or packaging for takeout orders.


3. Cash Register & Transactions:
   o Operate the cash register, process payments, and issue receipts.
   o Handle cash, credit card payments, or other forms of payment accurately and efficiently.
   o Maintain an organised cash register.


4. Cleaning & Organisation:
   o Help keep the café area clean and organised, including cleaning tables, chairs, counters, and restocking supplies as needed.
   o Assist with maintaining cleanliness in the kitchen or prep areas, washing dishes, and sanitizing equipment.
   o Ensure all food safety and cleanliness standards are followed.

Stocking & Inventory:
o Help with receiving and stocking deliveries of food, beverages, and supplies.
o Monitor inventory levels and notify the supervisor when items need to be replenished.
5. Teamwork & Communication:
o Work effectively with other volunteers and staff to ensure smooth café operations.
o Communicate effectively with customers, team members, and supervisors regarding any issues or needs.

Experience required

o Friendly, approachable, and customer-oriented demeaner.
o Ability to work well in a fast-paced environment.
o Basic knowledge of food safety and cleanliness standards.
o Ability to follow instructions and work as part of a team.
o Strong communication skills and a positive attitude.
• Preferred:
o Previous experience in a café, restaurant, or customer service role.
o Barista skills or experience with preparing coffee and espresso drinks (optional).
o Ability to operate a cash register or point-of-sale system.

Travel details

On bus routes

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Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across Midlothian.

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