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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Centre Volunteer

Providing a friendly welcome to carers visiting or phoning VOCAL, performing basic admin tasks and supporting the smooth running of our carers hubs.
• Providing a point of contact for carers visiting and calling our centres
• Performing administrative tasks such as responding to messages via email, accepting deliveries and dealing with incoming and outgoing mail
• Ensuring our carer centre is a welcoming, tidy and accessible space
• Registering new carers with VOCAL
• Gathering essential data for recording and updating our case management database as needed
• Supporting the delivery of training sessions by setting up rooms and welcoming participants and speakers

Experience required

An understanding of carers’ needs and the difficulties they face. Good communication skills, including active listening and empathy. Some familiarity with using IT is helpful, but appropriate training will be provided.

Travel details

Bus: To Tesco Hardengreen – Lothian 29 or 46, and East Coast Bus route 139.
To Bonnyrigg Road / Eskbank – East Coast Bus routes 140 and 141.
Train: Eskbank station is a 5-minute walk.

Travel expenses

VOCAL reimburses reasonable, pre-agreed expenses incurred while performing volunteer duties (e.g. travel expenses, sustenance).

Support
Training details

You will receive regular guidance and support by your volunteer manager. This will allow you to identify any relevant training which may be helpful, and you will be offered suitable development opportunities to support you in your role. You will also be invited to regular meetings with your peers.

Restrictions

Minimum age: 18

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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