Volunteer Shop Assistant - Coatbridge store

DEBRA
VO102623

DEBRA is the national charity that funds research and healthcare to support individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

Whether it’s engaging with customers, creating eye-catching displays, sorting stock or more, by volunteering in one of our shops you’ll be part of a team which plays a crucial role in raising the funds to improve quality of life for people living with EB today and to secure effective drug treatments for all types of EB for tomorrow.

We're recruiting new volunteers for our popular charity shop in Coatbridge. Join our friendly team and do something you'll really love! Whether you're looking to learn new skills, gain experience in retail, meet new people or just have fun, our wide range of activities mean we have a perfect role for everyone.

If you are passionate about helping to make a difference through giving your time, then why not get in touch?

The role will involve:

· Serving customers and using the computerised till to take payments for purchases

· Sorting donated stock, clothing, and bric-a-brac

· Recording donor details for gift-aid

· Using a steaming appliance on donated clothes

· Assisting the shop manager with any other task to keep the shop running efficiently

Flexible, any time you can give is much appreciated, but doing at least 3-4 hours a week will help make a real difference.

What we need from you:

-A willingness to learn (if you need training, we’ll provide it)
-A willingness to uphold high shop standards
-Excellent customer service
-To be dependable, reliable, and physically able to carry out allocated tasks
-Ability to work as part of a team and on your own when required

If you are interested, please click "Apply", and we'll be in touch to arrange a chat and a visit to the centre. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.

Experience required

-Customer Service & Communication – Engaging with customers, handling transactions, and providing a friendly experience.
-Teamwork & Reliability – Working well with others, being dependable, and committing to at least 3-4 hours per week.
-Organisation & Attention to Detail – Sorting stock, maintaining shop standards, and recording Gift Aid details.
-Adaptability & Willingness to Learn – Taking on various tasks and being open to training.
-Physical Stamina – Able to stand for long periods, li

Travel details

To visit the DEBRA Charity Shop in Coatbridge from Glasgow Central Station or Eastern Glasgow, you have several public transport options:

From Glasgow Central Station:

By Train:

Departure: Trains to Coatbridge depart from Glasgow Queen Street Station, a short walk from Glasgow Central.
Route: Take a train towards Edinburgh via Airdrie or Drumgelloch.
Stop: Alight at Coatbridge Sunnyside station.
Duration: Approximately 20-25 minutes.
Frequency: Trains run frequently throughout the day.
From Station to Shop: The DEBRA Charity Shop is about a 10-minute walk from Coatbridge Sunnyside station.
By Bus:

Departure: Buses to Coatbridge can be boarded at Buchanan Bus Station, near Glasgow Central.
Route: Services like the X37 or X11 head towards Coatbridge.
Stop: Disembark at stops near Main Street, Coatbridge.
Duration: Approximately 30-40 minutes, depending on traffic.
Frequency: Buses run regularly throughout the day.
From Eastern Glasgow:

By Train:

Departure: Board at local stations such as Shettleston or Carntyne.
Route: Take a train towards Airdrie or Drumgelloch.
Stop: Alight at Coatbridge Sunnyside station.
Duration: Approximately 15-20 minutes.
From Station to Shop: A 10-minute walk to the DEBRA Charity Shop.
By Bus:

Route: Local bus services, such as the 2 or 60/60A, travel from Eastern Glasgow areas towards Coatbridge.
Stop: Disembark near Main Street, Coatbridge.
Duration: Approximately 30-50 minutes, depending on the specific location and traffic.
DEBRA Charity Shop Details:

Address: Main St, Coatbridge, North Lanarkshire ML5 3AE, UK.