Community Shop Coordinator

Whiteinch Centre
VO102928

A community shop volunteer plays a vital role in the day-to-day operations and overall success the Whiteinch community shop. Greet customers warmly, assist them with finding products, and answer any questions they may have. Providing excellent customer service helps foster a welcoming community atmosphere. Being a community shop volunteer not only contributes to the local economy but also offers individuals a chance to connect with their community, learn new skills, and gain valuable retail experience.

Key Responsibilities:

•Taking delivery of goods and setting up products in the shop in a safe and appropriate manner.
•Ensuring food is handled safely and all food standard guidelines are adhered to.
•Stocking Food when deliveries come in, assist with waste management tasks and working through health and safety checklist to ensure all health and safely related tasks are complete for the week.
•Helping serve Shop customers and answer any queries they may have.
•Identifying and engaging with key partners to assist with development of the community shop project.
•Promote other services and projects that the center delivers.
•Support with the delivery of group activities when required
•Keep staff updated on any issues or concerns which may arise.
•Stock taking and cash handling as required.
•Attend volunteer meetings, training and information sessions when required.

If you are interested please click the ‘apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on 0141 226 3431.

Experience required

There are no formal qualifications for this post however, the performance standards required for the post are-

• Empathy and Patience: Ability to understand and empathize with the diverse needs of community members, demonstrating patience and kindness in all interactions.
• Communication Skills: Strong verbal communication skills to effectively explain digital concepts and provide clear instructions when performing assisted shops.
• Dependability: Reliable and punctual, with a commitment to