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The Advice Line team offer a single point of access to our services and offer support to people to manage their condition and live life to the full.
Join our Advice Line team who offer a single point of access to our services and offer support to people to manage their condition and live life to the full.
You will provide information and guidance via telephone and/or video call to people affected by Chest, Heart, Stroke or Long Covid conditions who are experiencing financial issues in relation to their health condition. You will provide information and guidance to help people understand what benefits they may be entitled to in support of them receiving the correct level of support. This support will include listening and understanding their needs and signposting to external agencies.
Experience required
Reliable and committed
Excellent listening and communication skills
Patient & empathic qualities
Encouraging & Supportive
Ability to volunteer independently with guidance and support
Respectful of the opinions of others
Understand the need for confidentiality
Ability to maintain boundaries
Comfortable to use IT equipment and data bases for the purpose of the role (training and support will be provided)
Ability to commit to initial and ongoing training and development
Ambassador for Chest, Heart & Stroke Scotland
Restrictions
Minimum age: 18
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Advice Lice Cost of Living with Chest Heart and Stroke North Ayrshire
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your message will be sent to the organisation that supports volunteering in North Ayrshire:
Contact name: Ann Wilson
Email address: ann@tact.scot
Phone: 01294 443044
Thank you for registering your interest in Advice Lice Cost of Living with Chest Heart and Stroke North Ayrshire.
North Ayrshire TSI has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO103786.