Home-Start Charity Shop Volunteer (enterprise)

Home-Start Clackmanshire
VO104092

The role of Shop Volunteers:

Our volunteers operate alongside our staff members to ensure the smooth and successful running of the shop. We work with volunteers to find the right role for them within the shop. We have volunteers who love engaging with customers, and making window displays. Other volunteers prefer to be behind the scenes sorting donations, or pricing items.

Tasks for volunteers include:

Welcoming customers
Operating the till and card machine to process sales
Sorting donations
Readying stock for the shop floor – steaming, pricing, labelling clothes hangers, steaming etc.
Visual Merchandising – creating displays in the window and on the shop floor
Replenishing stock
Photographing stock for sale on our facebook page

As a volunteer you will:

We are looking for volunteers who are able to work well within a team, and have a positive, inclusive manner when working with the public. Retail experience would be beneficial but isn’t a requirement.

We require a minimum of 2 hours availability and commitment across the week, although will be flexible where possible. We are in particular need of volunteers to support us to extend our opening hours to a Saturday.

Support provided:

After an initial chat and taster session, each volunteer will complete a full induction programme. This provides an overview of Home-Start Clackmannanshire, covers health and safety, procedures etc. and focuses on tasks associated with your agreed role.

We have a wider package of training available to all volunteers, including Retail Skills, Manual Handling, First Aid, SQA in Volunteering Skills and more.

For younger volunteers (aged 12-25), we are also registered with Saltire Awards to provide recognition of your volunteering hours.

Our Retail Supervisor is the day to day contact for volunteers, but our Enterprise and Development Manager is also contactable, and will lead on training.