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Glasgow Children's Hospital Charity
- VO104423
Buchanan Galleries Festive Volunteer
Organisation: Glasgow Children’s Hospital Charity
Location: Buchanan Galleries Shopping Centre, 220 Buchanan Street, Glasgow, G1 2FF
Minimum Age: 16
Opportunity Summary
We’re excited to be back at Buchanan Galleries for another magical Christmas season! Our much-loved activities are returning, with an extra sparkle added to Santa’s Grotto this year – and we’d love your support to make it all happen. We’re looking for enthusiastic volunteers to help with:
Christmas Pop-Up Shop – greet customers and process sales
Gift Wrapping Station – wrap presents with care (from Friday 12th December onwards)
Choir Collections – help fundraise while our wonderful choirs perform (from Saturday 29th November onwards)
Santa’s Grotto – support Santa and his elf by assisting children with their ‘Letters to Santa’ and festive colouring sheets (every Saturday & Sunday from 6th December onwards, plus Monday–Wednesday before Christmas)
Each role is clearly defined, so you can pick from the above activities and you’ll know exactly what you’re signing up for.
Join us to spread Christmas cheer, get into the festive spirit, and help raise vital funds for the families we support.
Volunteer Tasks
Each activity has different tasks associated with it, volunteers will get a full view of what’s involved with each activity prior to signing up.
Shift Times
Shift times vary depending on the centre's opening/closing times but we have morning, afternoon and evening shifts available EVERY day from the 14th of November until the 24th of December! This is a very flexible opportunity so whether you can do one, five, twenty shifts, we would love to hear from you.
Volunteer Benefits
Join a friendly, supportive team and meet new people
Receive a GCHC volunteer T-shirt and full training
Travel expenses reimbursed
Gain confidence and experience working with the public
Make a direct impact in raising vital funds for young patients, their families and NHS hospital staff
Volunteer Support Information
Induction & Training
All volunteers receive a full induction before their first shift.
Training includes:
Health & safety procedures for the event
Basic cash handling procedures
Customer service guidance for interacting with supporters
Supervision & Onsite Support
Each shift has a GCHC staff member present.
Volunteers are always supported while on duty—whether it’s their first or fifth shift.
Help is on hand to deal with any unexpected issues or questions from the public.
Wellbeing & Inclusion
GCHC is committed to creating an inclusive, welcoming space for all volunteers.
Volunteers can share any access or support needs during onboarding.
Recognition
Volunteers are warmly recognised and thanked throughout their journey with us.
Volunteer hours are recognised with a small gift with each hours milestone reached.
The role is ideal for:
People looking to gain experience in events or charity work
Students or young people exploring future career paths
Anyone who enjoys public-facing roles in a fun and rewarding setting
If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out, then please feel free to contact Volunteer Glasgow on [email protected]
After You Hit "Apply"
Confirmation email sent.
Follow-up contact (email or call) to arrange a chat.
Induction session at the location
Start volunteering with agreed-upon shift times.
Contact for More Information
If you’d like more information before registering your interest, please get in touch with our Volunteer Team:
Email: [email protected]
Phone: 0141 212 8750
We look forward to welcoming you to Team GCHC!
Experience required
Good communication
Ability to interact clearly and warmly with members of the public.
Teamwork
Comfortable working alongside other volunteers and GCHC staff to complete tasks.
Reliability
Punctuality and commitment to any agreed shifts, helping ensure the smooth running of the event.
Customer service awareness
Helpful and positive approach when working with the public and answering any queries.
Travel details
Easily accessible via public transport.
Travel expenses
Travel expenses reimbursed.
Dates
6 November - 24 December 2025
Restrictions
Minimum age: 16
Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Unfortunately you can't volunteer for this opportunity using this site, you should apply using this link.
Thank you for registering your interest in Buchanan Galleries Festive Volunteer with Glasgow Children's Hospital Charity.
Glasgow Children's Hospital Charity has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at [email protected] quoting reference #VO104423.