Forth Valley Migrant Support Network was founded in October 2009 to address the problems of disenfranchised migrant workers and people whose first language is not English living in Falkirk area. The organisation was born out of the frustrations faced by migrants using existing services to fulfil their ambitions of living and working in Scotland. The difficulties faced by us all when we come across an automated telephone service are magnified ten-fold if you are not a UK citizen. Important paperwork is impeded slowing down people`s settlement and security in the UK. Online savings in things such as a car insurance, travel and utilities can become a nightmare for anyone. You do not have to be a migrant to access help. We would aid any elderly locals to our office needing face to face assistance with telephone or internet.