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A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully.
What’s in it for you
This is an opportunity to play a key role in helping the RAF Association deliver valuable support to members of the RAF community and their families. You will receive ongoing support provided by both the Volunteering and Case working Team. Upon completion of the training course, you will achieve a Level 2 Information and Advice qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available.
Frequency & commitment details: 3 days of initial training, with one day refresher training to take place every 3 years. Cases vary in the time that is needed to complete them. Conversations with beneficiaries can take around 1-2 hours and the subsequent forms, reports and follow ups depend on the complexity of the case.
The role is subject to a completed application form, interview, reference checks and PVG check prior to attending the training course.
Experience required
Patience and Empathy
Capability of working with a wide variety of people
Good listener
Ability to maintain boundaries
Reliability
Good IT skills
Confidentiality
Travel details
The opportunity is home based.
Travel expenses
Yes.
Support
Training details
3 days of initial training, with one day refresher training to take place every 3 years.
Restrictions
Minimum age: 18
The role is subject to a completed application form, interview, reference checks and PVG check prior to attending the training course.
Frequency & commitment
Frequency & commitment details: 3 days of initial training, with one day refresher training to take place every 3 years. Cases vary in the time that is needed to complete them. Conversations with beneficiaries can take around 1-2 hours and the subsequent forms, reports and follow ups depend on the complexity of the case. 3 days of initial training, with one day refresher training to take place every 3 years. Cases vary in the time that is needed to complete them. Conversations with beneficiaries can take around 1-2 hours and the subsequent forms, reports and follow ups depend on the complexity of the case.
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Case Work Volunteer with Royal Air Forces Association (Shetland)
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your message will be sent to the organisation that supports volunteering in Shetland:
Contact name: Kathleen Williamson
Email address: kathleen.williamson@shetland.org
Phone: 01595 743910
Thank you for registering your interest in Case Work Volunteer with Royal Air Forces Association (Shetland).
Royal Air Forces Association (Shetland) has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO68538.