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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Kindness Volunteer

We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke or Long Covid.

The care and support we deliver every day ensures everyone can live the life they want to. Across Scotland, we provide vital advice, information, and support through our No Life Half Lived strategy.

Join our amazing team of Kindness Callers, who provide a listening ear to people who have had one of our conditions via a weekly telephone call to reduce the feeling of isolation and loneliness.


Experience required

This is an opportunity to undertake a satisfying and rewarding role. We are looking for people with good listening and communication skills who are reliable, patient and empathetic, respectful of the opinions of others, and able to maintain boundaries. The ability to work independently with guidance and support would also be beneficial, as would an understanding of the importance of maintaining confidentiality.

Travel details

This is a home-based volunteering role.

Travel expenses

Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy.

Support
Training details

All volunteers are supported by their line manager, usually the Kindness Co-ordinator. Chest Heart & Stroke Scotland will provide all necessary training, which will be carried out under the guidance of the line manager. Mandatory training will include: Safeguarding Adults (L2) E-Learning; Roles and Boundaries: CSS; Condition Awareness; Roles and Boundaries: Kindness.

Restrictions

Minimum age: 18
In line with our commitment to safeguarding, this role is subject to a Protecting Vulnerable Groups (PVG) disclosure check. CHSS are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
This can be discussed with your volunteer line manager.

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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