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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Meet & Greet Volunteer

Providing a friendly and welcoming atmosphere to patients and visitors as they enter the hospital.

Signposting, and if necessary, guiding to relevant areas/departments within the hospital.

Supporting with the implementation of COVID safety measures (wearing of masks and use of hand gel).


Maintain stock of wheelchairs; replacing once someone has finished and cleaning for next use.


This can be a difficult time for patients and visitors so having that warm and helpful welcome can make all the difference.


Quote: I attended Queen Margaret Hospital in Dunfermline. At the entrance door I was met with professionalism. The friendly meet and greeter at the door made me feel as though I was entering a top hotel.


Experience required

Good listening and communication skills. Helpful, friendly and caring manner. Maintain confidentiality. Willingness to participate in identified training necessary/relevant to the role. To be motivated in the volunteering activities undertaken. Ability to interact with the healthcare team. Ensure hand hygiene and infection control guidelines are adhered to at all times.

Travel details

Reception areas at Queen Margaret Hospital, Dunfermline. Accessible via public transport with onsite parking also available.
Reception at Victoria Hospital, Kirkcaldy

Travel expenses

Travel expenses will be reimbursed; public transport costs and mileage rates for use of own vehicle at 28p per mile.

Support
Training details

Preplacement occupational health check questionnaire. Named contacts for support.

NHS Scotland volunteer induction module. More in-depth infection control training.

Any role specific manual handling training provided by NHS Health & Safety Team.


Fire training to be completed annually. Refresher training every 3 years.


Restrictions

Minimum age: 16

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
2-3 Hours per week

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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