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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Hearing Aid Support Volunteer

To provide a friendly face and practical help for all presenting patients with hearing aid queries.
To replace the tubing and/or batteries of ‘mould type’ NHS Hearing aids on request if possible.

To provide contact details of where further help or information can be obtained.

To make appointments at Kings Cross Audiology Dept for patients whose hearing aid problems cannot be resolved by the procedures the volunteer has been trained to undertake.


To complete details of service provided and of those requesting support for audiology audit.


Requirements:


To complete the training and refresher training sessions for Hearing Aid Support Volunteers led by the Audiology Dept.


To be aware of how to access other relevant local services.


Reports to:


Voluntary Services Manager/coordinator and Audiologist


Duties/
Responsibilities:


To wear ID badge whilst on duty


To respect patient confidentiality
To adhere to Infection Control Guidance when working with Hearing Aids and after completion of interventions.


To carry out only the procedures you have been trained to perform as demonstrated by Audiology and practiced.


To obtain an audiology appointment for the patient whose hearing aid support needs are more complex than the hearing aid support volunteer.


To complete audit documentation and return monthly.


To order further supplies of batteries and tubing as required.


Travel details

Outpatient Clinic Areas in Angus Hospitals and Angus Health Centres at designated times.

Restrictions

Minimum age: 16

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
Forfar - every 2nd Tuesday of the month 1-am - 12 noon Arbroath - every 2nd and 4th Thursday of the month - 1.30 - 3.30pm Forfar - every 2nd Tuesday of the month 1-am - 12 noon Arbroath - every 2nd and 4th Thursday of the month - 1.30 - 3.30pm

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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