Robert Burns Birthplace Museum Cafe/Shop Volunteers

• Robert Burns Birthplace Museum (SA)

• VO97589

Today, our volunteers help us to look after this wonderful place and welcome visitors from around the world who come to admire our museum. As the number of visitors to our tearoom increases, we are looking for additional tearoom volunteers to work alongside our existing team of staff and volunteers to ensure our visitors receive great service at our shop and a high-quality food & beverage offering at our cafe.

We want our visitors see the tearoom as part of the experience at the Robert Burns Birthplace Museum as it is one of the main income streams that enables us to continue to maintain and care for this unique location in Alloway, Ayr.

What’s included in the role?
· Providing a warm welcome to visitors using the tearoom
· Taking orders and payments using EPOS system
· Serving hot / cold drinks and a range of scones / cakes
· Keeping the tearoom serving area and indoor / outdoor seating areas clean and tidy
· Greeting and serving customers at the shop
· Managing the till at the shop
· Ensuring all food safety rules are followed
· Replenishing the shelves when required
· Maintaining a safe environment for staff, volunteers and visitors at all times

Full training will be provided for all aspects of the role.
Who will I be working with?

Generally, you’ll be working with a team of other volunteers and Trust employees. If you need help while volunteering, your volunteer manager or another appointed person will also be around to assist.

Do I need any previous experience for this role?

In general, you don’t need any specific experience or qualifications to volunteer with us.

For this role, we’re looking for someone who is enthusiastic about the work of the Trust, passionate about its values and objectives, and happy to engage with people of all ages and backgrounds. You’ll be able to provide clear and helpful information to our visitors and ensure they all have a great experience.

We’ll provide an induction and training for you (all about the Trust, its values and your role) to get started, and we’ll help you keep learning while you’re volunteering with us. This includes free access to all of the courses in our online e-learning system.

• About
• Location
• Notes

Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across South Ayrshire.

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