Care Experience Volunteer

NHS Golden Jubilee
VO97747

Essential Corporate Induction and training will be provided on learnPro for all volunteers to ensure they are prepared for the role eg Hand Hygiene and Fire Awareness Training.
The Care Experience volunteer will require a high level of concentration when carrying out interviews. The ability to track and record feedback/activity accurately and consistently. The ability to summarise key issues and actions arising from the walkrounds. The need for active listening skills and good communication skills and willingness to work with staff in clinical settings. Sensitive enquiry to find out what works well and what does not in wards whilst identifying points that can be improved both in terms of quality and safety.

This role involves visiting wards and speaking to patients and visitors to carry out interviews as directed by the Head of Department. Maintain records of interviews and audits in line with guidelines. Return reports to appropriate departments.

Volunteers must show a willingness to undertake training and comply with NHS Golden Jubilee policies and procedures.

Travel details

Golden Jubilee Hospital

I want to volunteer

Report this opportunity

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

AM/PM - 3 Hours a week

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

I want to volunteer

Report this opportunity

Please fill out this form to register your interest in the opportunity Care Experience Volunteer with NHS Golden Jubilee

If you would like to save your information, first sign in or sign up for a My Volunteer Account

Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.