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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Dementia Helpline volunteers (Lewis)

Are you;
• Emotionally resilient
• Honest and empathetic
• Flexible and adaptable
• Wanting to volunteer and learn something new?
We are a national voluntary organisation whose mission is to campaign for the human rights of people living with dementia and their carers. Our vision is to ensure that nobody faces dementia alone. Our 24/7 dementia helpline plays and vital part by ensuring that there is always someone there to listen and act when needed, be that day or night.

Experience required

• Excellent listening, communication, empathetic and interpersonal skills.
• Confident using the telephone and a computer, including Microsoft Word and Outlook, internet and email.
• Ability to recognise and respect the rich diversity that exists within our communities, views, attitudes and lifestyles.
• Committed to Alzheimer Scotland’s values.
• Willing to develop skills and experience.
• Participate in induction training and any refresher updates or ongoing learning.
• Ability to honestly reflect on practice.
• Willing to follow our guidance, feedback and implement changes to practice where necessary.
• Able to keep sensitive data safe and secure at home.
• Willing to follow our policies, procedures and guidelines.

Travel details

To be discussed

Restrictions

Minimum age: 18

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more