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The Cafe Assistant Volunteer supports the operations of the café, providing a welcoming and friendly environment for customers, and assisting with food and beverage preparation, service, and café maintenance.
Key Responsibilities:
- Customer Service:
o Greet customers with a friendly and welcoming attitude.
o Take orders and answer any questions customers may have about the menu.
o Provide assistance with food and beverage recommendations.
o Ensure customer satisfaction by delivering excellent service and handling any concerns promptly. - Food & Beverage Preparation:
o Assist with the preparation of food and beverages according to café recipes or guidelines (e.g., preparing sandwiches, salads, coffee, or smoothies).
o Ensure all food items are prepared and presented in a safe, sanitary, and appealing manner.
o Help with food assembly or packaging for takeout orders. - Cash Register & Transactions:
o Operate the cash register, process payments, and issue receipts.
o Handle cash, credit card payments, or other forms of payment accurately and efficiently.
o Maintain an organised cash register. - Cleaning & Organisation:
o Help keep the café area clean and organised, including cleaning tables, chairs, counters, and restocking supplies as needed.
o Assist with maintaining cleanliness in the kitchen or prep areas, washing dishes, and sanitizing equipment.
o Ensure all food safety and cleanliness standards are followed.
Stocking & Inventory:
o Help with receiving and stocking deliveries of food, beverages, and supplies.
o Monitor inventory levels and notify the supervisor when items need to be replenished.
5. Teamwork & Communication:
o Work effectively with other volunteers and staff to ensure smooth café operations.
o Communicate effectively with customers, team members, and supervisors regarding any issues or needs.
Experience required
o Friendly, approachable, and customer-oriented demeaner.
o Ability to work well in a fast-paced environment.
o Basic knowledge of food safety and cleanliness standards.
o Ability to follow instructions and work as part of a team.
o Strong communication skills and a positive attitude.
• Preferred:
o Previous experience in a café, restaurant, or customer service role.
o Barista skills or experience with preparing coffee and espresso drinks (optional).
o Ability to operate a cash register or point-of-sale system.
Travel details
On bus routes
Restrictions
Minimum age: 18
Availability
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Cafe Assistant Volunteer with Mayfield & Easthouses Development Trust (MAEDT)
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Volunteer Team Midlothian, Mayfield & Easthouses Development Trust (MAEDT)
Thank you for registering your interest in Cafe Assistant Volunteer with Mayfield & Easthouses Development Trust (MAEDT).
Mayfield & Easthouses Development Trust (MAEDT) has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO102238.