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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Telephone support volunteer

In this role you'll be responsible for:

Calling our recipients on the phone to ensure that they have received their equipment and have managed to set it up.
Asking questions to ascertain if the equipment is suitable for them.
Updating our database and informing the team if the recipient requires further support.
Dealing with returns and reporting any issues or problems.

Experience required

We are looking for a reliable, caring and patient person. You will need access to a computer and have an internet connection. Experience of Excel and database would be beneficial.

Travel expenses

Any out of pocket expenses will be paid

Support
Training details

Training will be provided by the Service Delivery Manager

Restrictions

Minimum age: 18

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
We would ask you to support us for a minimum of four hours per week. This is completely flexible and can be arranged so that it fits in around your existing commitments.

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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