Advice Line Volunteer

• Chest, Heart & Stroke Scotland (Edinburgh/Lothians)

• VO103397

Our Advice Line volunteers provide an important welcome to our services by helping people with our conditions work towards a personal goal.

Volunteer from home for a minimum of one hour per week, between 9am and 4pm Monday to Friday. Our four Advice Line roles would suit someone with helpline or call centre experience, or someone studying towards a career in healthcare. We will provide all the training and support you need.

Join us as an Advice Line volunteer today and help improve the lives of people in Scotland affected by chest and heart conditions, Long Covid and strok

Experience required

Accountancy / Finance;
Befriending / Mentoring;
Community Development / Social work;
Counselling;
Education / Training;
First Aid / Medical / Therapy;
Fitness / Health / Beauty;
Legal;
Literacy / Numeracy;
Phone Support / Information Giver

Caring;
Good Communicator;
Good Listener;
Hard Working;
Open minded;
Organised;
Patient;
Practical;
Reliable / Dependable;
Team Player;
Trustworthy

Travel expenses

Authorised out-of-pocket expenses will be reimbursed. These should be discussed with your line manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Po

• About
• Notes

Support

Training details

All necessary training will be provided, including: Safeguarding Adults (L2) E-Learning; Conditions Awareness training; GDPR UK: Essentials E-Learning; Cyber Security Awareness E-Learning; and Roles & Boundaries training.

Restrictions

Minimum age: 18
Intermediate English language skills are necessary as this role requires clear and concise verbal and written communication with people who may have communication difficulties (Aphasia). In line with our commitment to safeguarding, this role is subject to

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This is a home based, or remotely based opportunity

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