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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Advice Line Know Your Rights Volunteer

The Chest Heart & Stroke Scotland (CHSS) refreshed No Life Half Lived strategy is to ensure that we can be there for anyone who needs us. Our vision is to help shape a Scotland where people with our conditions can live their lives well. Full Lives, with the right support, at the right time, and in the right place.

The Advice Line team offer a single point of access to our services and offer support to people to manage their condition and live life to the full.

Join our Advice Line team providing telephone and/or video call support to people affected by chest or heart conditions, stroke or Long Covid, to gain information about their rights living with a long-term condition to feel better prepared to make choices about their health care.


You will have the opportunity to meet new people and make a real difference to those impacted by one or more of our conditions.


Experience required

Reliable and committed
Excellent listening and communication skills
Patient & empathic qualities
Encouraging & Supportive
Ability to work independently with guidance and support
Respectful of the opinions of others
Understand the need for confidentiality
Ability to maintain boundaries
Comfortable to use IT equipment and databases for the purpose of the role (training and support will be provided)
Ability to commit to initial and ongoing training and development
Ambassador for Chest, Heart & Stroke Scotland

Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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