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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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IT Support

Your role will be to:


  • Assist customers with basic digital skills tasks e.g. setting up and using email, accessing information and resources online, scanning, printing and up/downloading documents

  • Signpost to further sources of support.


Experience required

Good customer Service skills - polite, approachable and respectful
Basic IT Skills
Good Communication Skills - ability to explain instructions and advice clearly to library customers who may have a range of communication needs.

Travel details

Opportunities Department, Central Library, Wellgate, Dundee, DD1 1DB

Travel expenses

Please note - No expenses are payable for this opportunity.

Support
Training details

Induction training & orientation
Engaging with customers
Databank administration

Taster

Prospective volunteers can engage with a 1 hour taster session within the Opportunities room at Central Library to give them an understanding of the space we provide support in and the types of activities we can support members of the public with before committing.

Restrictions

Minimum age: 18
Condition of our funding and insurance.

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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