Volunteer Retail Assistant

• SeAscape

• VO106345

SeAscape’s Social Enterprise, providing good quality and affordable household goods to the local community whilst investing funds in alleviating homelessness.
Our Pass It On Project assists individuals and families moving on from homelessness by providing ‘re-use’ essential household items free of charge when they have secured a tenancy but have no funds to furnish it. The items are donated by the local community, we uplift, clean, store and PAT test them ready for delivery to those in need. By helping people to make their house a home, we help prevent both the risk of repeat homelessness and increased debt, whilst creating a positive and comfortable environment in which people can thrive.
Role Purpose
As a Retail Assistant, you will play a key role in the day-to-day running of our Reuse Furniture Store. You’ll help create a welcoming environment for customers, support the delivery of excellent service, and contribute to the social and environmental impact of our enterprise by helping generate income that helps us to fund our vital projects.
Key Responsibilities
· Provide friendly and helpful customer service
· Assist with sales transactions and operate the till
· Help with stock management, including sorting, pricing, and displaying items
· Support furniture donations and collections (may involve some lifting)
· Maintain a clean, safe, and organised shop environment
· Work collaboratively with volunteers and staff
· Promote SeAscape’s mission and values to customers and visitors

Person Specification
· Friendly, approachable, and customer-focused
· Reliable and able to work as part of a team
· Willingness to learn and take initiative
. Commitment to SeAscape’s mission to alleviate homelessnes
· Basic IT skills: willingness to develop knowledge and experience through utilising our systems.

Experience required

Volunteers do not need to have previous experience just to have a willingness to learn. This is an ideal opportunity to learn new skills and is a great way to enhance your CV.

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