Front-of-House Volunteer

Biggar Museum Trust
VO106367

As part of the ongoing customer service provided at Biggar & Upper Clydesdale Museum we are seeking to recruit Front-of-House (FOH) Volunteers. This involves meeting and greeting visitors, providing information about the museum and services, assisting customers purchasing in our shop and supporting display and merchandising within the retail area. Maintaining a high standard of housekeeping and customer guidance.
The role is very varied and one of the perks of a small museum is being able to get involved in a bit of everything. Opportunities to help with research visits, exhibitions, events, creating new quizzes and activities, museum clean up days, collections work, and much more.
Qualities-

Confident in speaking to the public

Proactive

No prior experience needed but a background in customer service is a bonus

An interest in the heritage sector

Good communication and teamwork skills

Reliable and punctual

Experience required

Confident in speaking to the public
Proactive
No prior experience needed but a background in customer service is a bonus
An interest in the heritage sector
Good communication and teamwork skills
Reliable and punctual

I want to volunteer

Report this opportunity

Support

Training details

Interested parties will have an informal meeting to ensure this volunteer opportunity is right for them. New volunteers will receive a full induction by the the Museum Co-ordinator, who would be your first port of call. The co-odinator organises regular informal chat-ups throughout your first few shifts, and is contactable through the office email throughout the Museum's opening hours.
We have a volunteer team with a variety of skills and experience in numerous sectors, and they will be there to assist you on shift

Taster

Before anyone begins as a volunteer they will do a trial shift with the Museum Co-ordinator and another experienced volunteer, to see if the role is a good fit.

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

Volunteers named contact is the Museum Co-ordinator, who is available to volunteers through informal chats, organised meetings or email / phone when the volunteer is off shift.

I want to volunteer

Report this opportunity

Please fill out this form to register your interest in the opportunity Front-of-House Volunteer with Biggar Museum Trust

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